PRIVACY POLICY
Welcome to Ordflow!
Ordflow values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we keep it in our databases and, if necessary, with whom we share it.
By using the platform and the functionalities available on the platform, you accept the practices described in this Privacy Policy. Your use of the platform is also subject to our Terms and Conditions.
This Privacy Policy may change from time to time. Your continued use of the platform after we make changes to this privacy policy is considered acceptance of those changes, so please check this policy periodically for updates. This Privacy Policy has been developed and is maintained in accordance with all applicable federal and international laws and regulations and specifically with the California Online Privacy Protection Act (CalOPPA – U.S regulation), the General Data Protection Regulation (GDPR - European regulation) and Israel's personal data protection regulations and standards.
1. GENERAL INFORMATION
The personal data of the users that are collected and processed through:
Will be under responsibility and in charge of:
- Ordflow.
- info@ordflow.com
(Hereinafter referred to as “Ordflow”).
2. TYPES OF INFORMATION GATHERED
The information we collect from our users helps us to effectively provide our platform and to personalize and continually improve the user experience on the platform. These are the types of information we collect:
Information You Give Us. You provide information when you contribute, share, search, read, listen to and view content, register as a user, use platform features and/or communicate with us through our contact information or our contact forms. As a result of those actions, you may provide us with the following information:
- First and last name
- Company information
- Email address
- Phone number (includes WhatsApp number)
- User content
- Carrier information
- Any additional information relating to you that you provide to us directly through our platform or indirectly through our platform or online presence such as ‘cookies’.
Ordflow will not collect any personally identifiable information about you, unless you provide it.
Information Collected Automatically: By accessing, registering and using the platform and website you automatically provide us with the following information:
- The device and usage information you use to access the website
- Your IP address
- Browser and device characteristics
- Operating system
- Referring URLs
- Your location
- What parts of the website you use and how often.
If you access the platform and website through a mobile phone, we will collect the following information:
- Mobile device ID
- Model and manufacturer
- Operating system
- Version information
- IP address
GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the platform and improve our service.
Please consult Google's privacy policy here:
3. HOW LONG WE KEEP YOUR DATA
Personal data provided by users through the platform will be retained for the time necessary to provide the platform and the functionalities available on the platform. Ordflow may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn. Furthermore, Ordflow may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority. Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
4. HOW WE USE YOUR INFORMATION.
In general, we use the information we collect primarily to provide, maintain, protect and improve our current platform and services. We use personal information collected through our site as described below and described elsewhere in this Policy to:
- Identify you as a user in our system.
- User registration.
- Provide functionalities within the platform.
- Integrate the platform with carriers.
- Understand and enhance your experience using our platform.
- Respond to your comments or questions through our support team.
- Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
- Communicate with you about upcoming events, offers and news about content and services offered by Ordflow and our selected partners.
- Marketing purposes of Ordflow.
- Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
- Protect, investigate and deter against fraudulent, unauthorized or illegal activity.
5. HOW DO YOU GET MY CONSENT?
By registering as a user, using the functionalities available on the platform, providing information and content through the platform, communicating with us through the contact forms or our contact information, accepting the use of cookies by our websites and platform and providing personal information to us to communicate with you, you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You consent to the use of cookies on our platform when you give your acceptance through the pop-up window shown on the home page when you enter the platform. You may withdraw your consent by sending us your request via the contact information or the contact page.
6. HOW WE SHARE INFORMATION
The personal information of our users is an important and fundamental part of our business. Under no circumstances will we sell or share information with third parties that has not been previously authorized by the user or owner of the personal data. We share user information only and exclusively as described below.
Third-Party Service Providers. We use the services of third parties to perform certain functions on the website. For example, building and hosting the platform, sending emails, analyzing data (Google Analytics), providing marketing services and providing search results.
These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.
Business Transfers. In the event that Ordflow creates, merges with, or is acquired by another entity, your information will most likely be transferred. Ordflow will email you or place a prominent notice on our Platform before your information becomes subject to another privacy policy.
Protection of Ordflow and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of Ordflow, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Anonymous Information. Ordflow uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the Platform. We may also use aggregated anonymous information to provide information about the Platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.
Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.
7. PROTECTING YOUR INFORMATION
Ordflow will make all reasonable efforts to protect the personal information of users it obtains, and the personal information will be protected by dedicated data security personnel. In order to prevent users' personal information from being illegally accessed, copied, modified, transmitted, lost, destroyed, processed or used in unexpected and unauthorized situations, Ordflow has and will continue to take the following measures to protect your personal information: 1) The user's personal information is encrypted and stored by adopting encryption technology, and is isolated by isolation technology. 2) When using personal information, such as personal information display and personal information association calculations, we will use a variety of data desensitization technologies including content replacement, encryption desensitization, etc. to enhance the security of personal information in use. 3) Establish a strict data use and access system, adopt strict data access authority control and multiple identity authentication technologies to protect personal information, and prevent data from being used in violation of regulations.
Other security measures taken to protect personal information 1) Manage and regulate the storage and use of personal information by establishing a data classification and grading system, data security management specifications, and data security development specifications. 2) Data security personnel are responsible for security emergency response to promote and protect personal information security. 3. Notification of personal information security incidents 1) In the event of a security incident caused by personal information, Ordflow will report the first incident to the corresponding competent authority, and immediately carry out troubleshooting and emergency measures.
8. RIGHTS
Users who provide information through our platform, as data subjects and data owners, have the right to access, rectify, download or delete their information, as well as to restrict and object to certain processing of their information. While some of these rights apply generally, others apply only in certain limited circumstances. We describe these rights below:
- Access and portability: to access and know what information is stored in our servers, you can send us your request through our contact information.
- Rectify, Restrict, Limit and Delete: You can also rectify, restrict, limit or delete much of your information.
- Right to be informed: Users of our platform will be informed, upon request, about what data we collect, how it is used, how long it is retained and whether it is shared with third parties.
- Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.
- Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you may withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.
- Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all these rights by contacting us through the contact information or the contact page.
- Rights related to automated decision-making, including profiling: platform users may request that we provide a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.
Users or owners of the personal information they provide through the website and services may exercise these rights over their personal information at any time and without any limitation by sending us their request through our contact information.
9. CHILDREN’S ONLINE PRIVACY PROTECTION
We comply with the requirements of the California Online Privacy Protection Act (CalOPPA – U.S regulation), the GDPR (General Data Protection Regulation - European regulation) and Israel's personal data protection regulations and standards, regarding the protection of the personal data of minors. We do not collect any information from anyone under the age of 13. Our platform is intended for people who are at least 13 years of age or older. If you become aware that a minor has provided us with personal information, please contact us. If we become aware that a minor under the age of 13 has provided us with personal information without proper authorization from his/her parents or legal guardians, we will take steps to delete that information, terminate that person's account, and restrict access to that person.
10. EDITING AND DELETING INFORMATION
If you believe that any information, we are holding on to you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information. To opt-out of the Ordflow email, follow the instructions included in the email. Your request should be processed within 48 hours.
11. THIRD PARTIES
Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information Ordflow collects from you. If you disclose your information to others, whether other users or suppliers on Ordflow, different rules may apply to their use or disclosure of the information you disclose to them. Ordflow does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. Ordflow is not responsible for the privacy or security practices of other platforms on the Internet, even those linked to or from the Ordflow site. Ordflow encourages you to ask questions before you disclose your personal information to others.
12. CONTACT US
If you have questions or concerns about this Privacy Policy and the handling and security of your data, please contact us via the contact information below:
Ordflow.